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Privacy statement

Read more about privacy and terms
update
Updated
01.12.2023

This privacy policy for TECHPROS AS ('the company', 'us' or 'our') describes how and why we may collect, store, use and/or share ('process') your information when you use our services (the 'Services' ) as when you:- Visit our website at https://www.techpros.no, or any of our websites that link to this privacy policy.- Interact with us in other related ways, including sales, marketing or events.

Questions or concerns?
By reading this privacy policy, you will understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at post@techpros.no

Summary of main points
This summary provides key points from our privacy statement, you will find the statement numbered and explained further down the page. You can use the table of contents below to navigate. What personal information do we process? When you visit, use or navigate our services, we may process personal information depending on how you interact with TECHPROS AS and the services, the choices you make and the products and functions you use.

Do we process any sensitive personal information?
We do not process sensitive personal information.

How do we process your information?
We process your information to provide, improve and administer our services, communicate with you, for security and fraud prevention and to comply with the law. We may also process your information for other purposes with your consent. We only process your information when we have a valid legal reason to do so.

In which situations and with which types of parties do we share personal data?
We may share information in specific situations and with specific third parties.

Hvordan beskytter vi informasjonen din?
We have organizational and technical processes and routines in place to protect your personal data. However, no electronic transmission over the Internet or storage information technology can guarantee to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other third parties will not be able to defeat our security and unauthorized collect, access, steal or modify your information.

What are your rights?
Depending on where you are located geographically, applicable privacy legislation may mean that you have certain rights regarding your personal data.

How do you exercise your rights?
The easiest way to exercise your rights is by contacting us via e-mail post@techpros.no. We will consider and process any requests in accordance with applicable data protection legislation.

1. What information do we collect?
In short: We collect personal data you give us

We collect personal data that you voluntarily give us when you express an interest in receiving information about us or our products and services, when you participate in activities on the services, or otherwise when you contact us.

Personal information that you provide
The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- names
- email addresses

Sensitive information
We do not process sensitive information.

Information collected automatically
Some information - such as your IP address and/or browser and device characteristics - is collected automatically when you visit our Services. We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (such as your name or contact information), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location , information about how and when you use our services, and other technical information. This information is primarily necessary to maintain the security and operation of our services, and for our internal analysis tools and reporting purposes. Like many companies, we also collect information through cookies and similar technologies.

The information we collect includes:
- Log and usage data

Log and usage data is service-related, diagnostic, usage and performance information that our servers automatically collect when you access or use our services, and that we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, settings, and information about your activity in the Services (such as the timestamps associated with your use, viewing of pages and files, searches, and other actions you perform, such as what functions you use), device event information (such as system activity, error reports (sometimes called "crash dumps") and hardware settings).

Device data
We collect device data such as information about the computer, phone, tablet or other device you use to access the Services. Depending on the device used, this device data may include information such as the IP address (or proxy), device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile operator, operating system and system configuration information.

2. How do we process your information?
In short: We process your information to provide, improve and administer our services, communicate with you, for security and fraud prevention and to comply with the law. We may also process your information for other purposes with your consent.

We process personal information for various reasons, depending on how you interact with our services, including: To request feedback. We may process your information when it is necessary to request feedback and contact you about the use of our services. To protect our services. We may process your information as part of our measures to keep our services safe and secure, including fraud monitoring and prevention. To identify usage patterns. We may process information about how you use our services to better understand how they are used, so that we can improve them. To assess the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to offer marketing and promotional campaigns that are most relevant to you. To save or protect an individual's vital interests. We may process your information when it is necessary to save or protect an individual's vital interests, which may prevent harm.

3. What legal basis do we use to process your information?
In short: We only process your personal information when we believe it is necessary and we have a valid legal basis for doing so in accordance with applicable law, for example with your consent, to comply with laws, to provide you with services, to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the valid legal grounds on which we rely to process your personal information. Therefore, we can rely on the following legal basis for processing your personal information:

Consent
We may process your information if you have given us permission (ie consent) to use your personal information for a specific purpose. You can revoke your consent at any time.

Legitimate interests
We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests, and these interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to: Analyze how our services are used so that we can improve them to engage and retain users

Support our marketing activities

Diagnose problems and/or prevent fraud

Understand how our users use our products and services so that we can improve the user experience

Rettslige forpliktelser
We may process your information where we believe it is necessary to comply with our legal obligations, for example to cooperate with an investigative authority or regulatory body, exercise or defend our legal rights, or disclose your information as evidence in a dispute in which we are involved.

Important interests
We may process your information where we believe it is necessary to protect your important interests or the important interests of a third party, such as in situations where there are possible threats to the safety of an individual.

4. When and with whom do we share your personal information?
In brief: We may share information in specific situations as described in this section and/or with the following categories of third parties.

Suppliers, consultants and other third party service providers. We may share your data with third party suppliers, service providers, contractors or agents ('Third Parties') who perform services for us or on our behalf and who need access to such information to do that work. We have agreements in place with our third parties, which are designed to help protect your personal information. This means that they cannot do anything with your personal information unless we instruct them to do so. They also will not share your personal information with anyone other than us. They also undertake to protect the data they hold on our behalf and to keep it for the period we instruct. The categories of third parties we may share personal information with are the following: - Data analysis services
- Dataanalysetjenester

5. Policy on cookies and other tracking technologies
In short: We may use cookies and other tracking technologies to collect and store your information.

Your consent applies to the following websites: techpros.no

These guidelines for cookies were updated on 01.12.2023

What is a cookie?
A cookie is a small file that is stored on your computer, tablet or smartphone. A cookie is not a program that contains harmful processes or viruses.

This is how the website uses cookies
Certain cookies perform essential functions for the website. Cookies also help us to understand why you visit the website, so that we can continuously optimize and adapt the website to your specific needs and interests. Cookies remember things such as the items you have placed in the shopping basket, whether you have visited the website before, whether you are logged in and which language and currency you prefer to see on the website. We also use cookies to target our ads to you on other websites. In general, we use cookies as part of our services, and to be able to present you with content that is as relevant as possible to you. You can see the specific services that store cookies, and why they are stored under the different categories: statistics, marketing.

How long are cookies stored?
How long a cookie is stored on the device and in the browsers varies. The lifetime of a cookie is calculated based on the last visit you had to the website. When the lifetime of a cookie is over, it is automatically deleted. The lifespan of all the cookies we use is specified in the document Guidelines for cookies.

Reject or delete cookies
You can reject all cookies and/or cookies from third parties entirely by changing the settings in the browser on your computer, tablet or smartphone. The location of these settings depends on which browser you use. But you must be aware that if you reject all and/or third-party cookies, there will be functions and services that you can no longer use on the websites (since these are dependent on cookies).

How can I delete cookies?
It is easy to delete cookies that you have previously accepted. The deletion process depends on which browser you use (Chrome, Firefox, Safari, etc.), and the device you use (smartphone, tablet, Windows PC, Mac). You can normally find it under Settings - Security and privacy - but it varies from browser to browser.

Change your consent
You can change your consent by either deleting the cookies from your browser, or changing your original choice. Remember: If you use several browsers, you must delete the cookies from all of them.

Do you have any questions?
If you have comments or questions related to the information and/or processing of personal data, you can contact us via post@techpros.no.

6. For how long do we store your information?
In short: We retain your information for as long as is necessary to fulfill the purposes described in this privacy policy, unless otherwise required by law.

We will only retain your personal information for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this statement will require us to keep your personal information for longer than one year. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information or, if this is not possible (for example, because your personal information is stored in backup archives), we will store your personal information securely and isolate them from further processing until deletion is possible

7. How do we secure your information?
In short: We want to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures to protect the security of the personal information we process. However, even with our security measures and efforts to secure your information, no electronic transmission over the Internet or storage information technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to break through our security and unlawfully collect, access, steal or alter your information. Although we will do our best to protect your personal information, the transfer of personal information to and from our services is at your own risk. You should only access the Services within a secure environment.

8. What privacy rights do you have?
In short: In some regions, such as the EEA and Great Britain, you have rights that give you greater access to and control over personal information. You can have your data deleted at any time.

In some regions (such as the EEA and the UK) you have certain rights under applicable privacy legislation. This may include the right (i) to request access to and obtain a copy of personal information, (ii) to request correction or deletion; (iii) to limit the processing of personal information; and (iv) if possible, for data portability.

In certain cases, you may also have the right to object to the processing of personal information. You can make such a request by contacting us via post@techpros.no. We will assess and take a decision on any request in accordance with applicable privacy legislation. If you are located in the EEA or Great Britain and believe that we are processing personal information unlawfully, you also have the right to complain to your local data supervisory authority.

Withdrawal of consent:
If we rely on your consent to process personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us via post@techpros.no. Please note, however, that this will not affect the legality of the processing prior to the withdrawal, nor will it affect the processing of personal information carried out on the basis of lawful processing grounds other than consent.

Cookies and similar technologies:
Most browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and reject cookies. If you choose to remove cookies or reject cookies, this may affect certain features or services.

If you have questions or comments about your privacy rights, you can send us an e-mail at post@techpros.no.

9. Security check for features that should not be tracked

Most web browsers and some mobile operating systems and mobile applications include a feature or setting that you can enable to signal your privacy preference that data about your online activities not be monitored and collected. So far, no technology standard has been set for recognizing and implementing DNT signals. Therefore, we do not respond to DNT browser signals or any other mechanism that automatically conveys your choice not to be tracked online. If in the future a web tracking standard is established that we must follow, we will inform you of this practice in a revised version of this privacy policy.

10. Are we updating this statement?
In short: Yes, we will update this statement as necessary to remain in line with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated with an updated "Revised" date, and the updated version will be effective as soon as it is available. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes. We encourage you to review this privacy policy frequently to stay informed about how we protect your information.

11. How can you contact us about this statement?

If you have questions or comments about this message, you can send us an e-mail at post@techpros.no or by post to:

TECHPROS AS
Lille Grensen 3
Oslo, 0159
Norge

12. How can you review, update or delete the data we collect from you?

Based on the applicable laws in your country, you may have the right to request access to the personal information we collect from you, change this information or delete it.

To request to review, update or delete your personal information, please contact post@techpros.no